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Operations Admin I-1

FedEx Pooler, Georgia, US

About the Role

FedEx - - Responsibilities: Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time; Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Reviews, researches and/or enters data in various systems to support respective functional area; Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review; Performs other duties as assigned

Responsibilities

  • Tends to damaged and incorrectly addressed packages to optimize delivery time
  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
  • Reviews, researches and/or enters data in various systems to support respective functional area

Required Skills

customer service data entry problem solving administrative support logistics

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Job Overview

Date Posted 6 days ago
Location Pooler, Georgia, US
Job Type Full-time
Work Mode Onsite
Experience 1+ years
Category Business operations procurement, Logistics operations, Administrative support

About the Company

FedEx