Operations Admin I-1
FedEx
Chandler, Arizona, US
About the Role
FedEx - - Responsibilities: Provide clerical support to various management and operational functions, including photocopying, filing, faxing, emailing and answering telephone; Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Reviews, researches and/or enters data in various systems to support respective functional area; Compiles data and provides various regular and adhoc reports to management for review and determination; Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
Responsibilities
- Provide clerical support to management and operational functions
- Serve as frontline customer service
- Track metrics and prepare reports
Qualifications
- clerical skills
- customer service
- data entry
Required Skills
clerical support
data entry
customer service
reporting
metrics tracking
Keywords
clerical
ops admin
customerservice
dataentry
reporting
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