Opening Shift Manager (one Weekend Day a Must)
McDonald's
Rochester, New Hampshire, US
About the Role
McDonald's - 161 Wakefield Street - Responsibilities: Lead the shift team by directing crew members, assigning positions, and managing floor operations; Monitor speed of service, order accuracy, food quality, and hospitality to ensure fast, friendly, and accurate service; Train and coach crew members on procedures, service behaviors, and brand standards; Communicate effectively with the General Manager and leadership team regarding shift performance, staffing needs, equipment issues, and customer concerns; Document incidents and resolve guest complaints professionally
Responsibilities
- Lead the shift team by directing crew members, assigning positions, and managing floor operations
- Monitor speed of service, order accuracy, food quality, and hospitality to ensure fast, friendly, and accurate service
- Train and coach crew members on procedures, service behaviors, and brand standards
Qualifications
- Previous supervisory experience
- Ability to coach and train staff
- Strong communication skills
Required Skills
leadership
customer service
training
communication
operations management
Keywords
shift manager
optimize service
fast food
restaurant leadership
team supervision
Interested in this role?
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