Online Grocery Pick-up Clerk
The Kroger
Torrance, California, US
About the Role
The Kroger Company - 1770 West Carson Street - Responsibilities: Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.; Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.; Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock; Meet/exceed productivity standards; Provide a positive customer service experience that makes customers want to return to on-line shopping
Responsibilities
- Select and gather products for customers' on-line orders
- Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive for pick up
- Follow policies for substitutions
Qualifications
- High school diploma or equivalent
- customer service experience
- ability to stand for long periods
Required Skills
customer service
attention to freshness
efficient order assembly
payment processing
substitution decisions
Keywords
groceries
online order fulfillment
retail
customer service
pick-up
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