Omnichannel Associate - Mall @ Turtle Creek
J. C. Penney
Jonesboro, Arkansas, US
About the Role
J. C. Penney - - Responsibilities: Greet and assist customers to deliver outstanding customer service and promote products and services; Monitor and support jcp.com operations and fulfillment activities; Research and resolve order issues and ensure accurate shipment processing; Replenish store inventory and assist with annual inventory process; Collaborate with team to meet performance standards including omnichannel, shrink and safety initiatives
Responsibilities
- Greet and assist customers
- Monitor and support online operations
- Collaborate with team to meet performance standards
Required Skills
customer service
inventory management
omnichannel
fulfillment
order resolution
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