Omnichannel Associate - Antelope Valley Mall
J. C. Penney
Palmdale, California, US
About the Role
J. C. Penney - - Responsibilities: Customer Service & Sales - Greets and assists customers; promotes company products; delivers outstanding customer service; Enterprise Fulfillment - Monitors fulfillment systems, picks and packs orders, completes Ship from Store and BOPIS activities; jcp.com Operations - Researches order shortages/overages, binning, and stock area maintenance; processes order deliveries and returns; General Operations - Replenishes store inventory and participates in annual inventory; Performance Standards - Meets standards for shrink, safety, omnichannel, profit, productivity, and attendance
Responsibilities
- Greet and assist customers
- Process orders/returns
- Monitor fulfillment systems
Qualifications
- customer service
- sales
- order fulfillment
Required Skills
customer service
sales
fulfillment
inventory
store operations
Keywords
omnichannel
retail
customer experience
inventory
BOPIS
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