Network Tools Technician

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Level 3 Network Tools Technician to join their team onsite in Chandler, AZ and provide end-user support. The ideal candidate must have strong communication skills. This role plays a critical part in tool installation, connectivity, troubleshooting, and documentation activities across the Technology Development (TD) Tool Install organization. The ideal candidate will have strong technical expertise and the ability to collaborate with multiple internal teams while supporting manufacturing tools and infrastructure.

Duties and Responsibilities:

• Perform tool installation, activation, relocation, and connectivity support under client direction
• Support configuration, patching, and cabling for manufacturing tools across the client environment
• Coordinate with teams, onsite support, and tool groups to ensure tools are fully functional and integrated
• Configure network switch ports based on documentation and factory requirements
• Respond to break/fix and incident tickets involving tool connectivity issues
• Troubleshoot system connectivity issues up to Layer 3 for request/task-based problems
• Diagnose and resolve issues related to network patching, cabling, and port configuration
• Work as part of a high-volume, fast-paced team supporting multiple factories
• Collaborate closely with client team, onsite support, networking, and tool engineering groups to ensure efficient problem resolution
• Provide clear status updates and engage cross-functional teams as needed
• Perform audits as required

Wage Range: The rate for this position is between $26.40 - $35.20 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. Equal Employment Opportunity: CompucomStaffing, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.