Membership Sales Ambassador
BJ's Wholesale Club
Falls Church, Virginia, US
About the Role
BJ's Wholesale Club - - Responsibilities: Promotes the BJs value proposition regarding acquisition, retention, perks, and the Member experience.; Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.; Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.; Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.; Resolves Member concerns in a courteous and timely manner.
Responsibilities
- Promotes membership value proposition
- Converts potential members
- Handles member inquiries
Qualifications
- Experience in sales or customer service
- Communication skills
- Membership program knowledge
Required Skills
sales
customer service
upsell
problem solving
product knowledge
Keywords
membership
sales
retention
customer service
club
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Job Overview
Date Posted
1 week ago
Location
Falls Church, Virginia, US
Job Type
Full-time
Work Mode
Onsite
Category
Sales and membership, Retail membership sales, Member acquisition and retention
About the Company
BJ's Wholesale Club
retail
Marlborough, United States
33000 employees
20.5B
