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Medical Support Assistant

US Government Jobs Fresno, California, US

About the Role

Medical Support Assistant

This is a Medical Support Assistant (non-clinical) position, which is different from a Medical Assistant role. The Medical Support Assistant position focuses on providing support in the medical setting, including face-to-face interactions with patients and customers, being primarily administrative in nature. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments.

Responsibilities

  • answer phones
  • greet patients
  • schedule appointments

Qualifications

  • high school diploma or equivalent
  • strong communication skills
  • customer service experience

Required Skills

communication customer service administrative support appointment scheduling multitasking

Keywords

medical administrative non-clinical patients scheduling

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