Medical Support Assistant
US Government Jobs
Fresno, California, US
About the Role
Medical Support Assistant
This is a Medical Support Assistant (non-clinical) position, which is different from a Medical Assistant role. The Medical Support Assistant position focuses on providing support in the medical setting, including face-to-face interactions with patients and customers, being primarily administrative in nature. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments.
Responsibilities
- answer phones
- greet patients
- schedule appointments
Qualifications
- high school diploma or equivalent
- strong communication skills
- customer service experience
Required Skills
communication
customer service
administrative support
appointment scheduling
multitasking
Keywords
medical
administrative
non-clinical
patients
scheduling
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