Medical Receptionist
Humana
Palm Beach, Florida, US
About the Role
Humana - - Responsibilities: Greet patients and visitors warmly, in person and over the phone, creating a welcoming and professional atmosphere.; Schedule and confirm patient appointments, manage calendars, and collaborate with medical staff to ensure efficient flow.; Maintain accurate and confidential patient records using EMR and CRM systems.; Update patient accounts and collect copays when needed.; Handle incoming calls, respond to inquiries, and provide general information and empathy.
Responsibilities
- Greet patients and visitors
- Schedule and confirm patient appointments
- Maintain accurate and confidential patient records
Qualifications
- Relevant experience with EMR/CRM systems
- Strong communication skills
- Ability to handle confidential information
Required Skills
customer service
front desk
EMR/CRM proficiency
telephone etiquette
appointment scheduling
Keywords
medical receptionist
front desk
patient scheduling
EMR
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Job Overview
Date Posted
4 days ago
Location
Palm Beach, Florida, US
Job Type
Full-time
Work Mode
Onsite
Category
Health information technology, Medical administration, Receptionist
About the Company
H
Humana
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