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Medical Office Assistant (houston, Tx) - Veterans Evaluation Services

MAXIMUS El Paso, Texas, US

About the Role

Medical Office Assistant (Houston, TX) - Veterans Evaluation Services Maximus is currently hiring for a Clinic Assistant to join our Veterans Evaluation Services (VES) team in El Paso, TX. The Clinic Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities: Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies. Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation. Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience. Document all actions taken and other pertinent information as it relates to veteran and provider interaction. Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day. Must live in or near El Paso, TX. Must be willing and able to travel to provide support to other clinics in the Southern region. Must be willing and able to work weekend shifts (Saturday and Sunday) as needed. Must be willing to work onsite in our El Paso, TX location. Must have reliable transportation to drive to other locations in the Southern region. Valid driver's license is required. Arrive 30 minutes prior to scheduled exam. Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign-in sheet. Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure). Document and update OMS comments for everything you do pertaining to veterans and providers. Adhere to local and externally relevant health and safety laws and policies. Maintain cleanliness of the clinic/per-diem and exam rooms. Minimum Requirements: High School Diploma or GED required. Previous customer service experience preferred. Microsoft Office applications experience preferred. Previous experience working with the US veteran community a big plus. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 19.00 Maximum Salary $ 19.00

Responsibilities

  • Assist providers and veterans on exam days
  • Maintain clinic cleanliness and equipment
  • Provide information to providers and assist with vitals

Qualifications

  • High School Diploma or GED
  • Customer service experience preferred
  • Experience with US veteran community a plus

Required Skills

HIPAA compliance customer service vital signs documentation Microsoft Office

Keywords

clinic assistant medical office veterans evaluation services HIPAA customer service

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