Manager
Dunkin' Donuts
Worcester, Massachusetts, US
About the Role
Dunkin' Donuts - 765 West Boylston Street - Responsibilities: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.; Hire, train, and develop the right people and plan staffing levels to meet guest and business needs.; Lead by example to deliver exceptional guest service and uphold brand standards and systems.; Complete all required training including ServSafe certification.; Drive sales and profitability by controlling labor and food costs and ensuring cleanliness and safety.
Responsibilities
- Promote a team environment and resolve employee concerns
- Lead by example to deliver guest service and uphold brand standards
- Drive sales and profitability by controlling labor and food costs
Qualifications
- ServSafe certification
- Coach and develop staff
- Hiring and training staff
Required Skills
team leadership
customer service
staff development
training
budget control
Interested in this role?
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Job Overview
Date Posted
3 days ago
Location
Worcester, Massachusetts, US
Job Type
Full-time
Work Mode
Onsite
Experience
1-3 years
Category
Management, Restaurant manager, Guest service leadership
About the Company
D
Dunkin' Donuts
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