Manager
Dunkin' Donuts
Rutland, Massachusetts, US
About the Role
Dunkin' Donuts - 255 Main Street - Responsibilities: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively; Hire, train, and develop the right people and plan staffing levels to meet guest and business needs; Lead operations to ensure brand standards and guest satisfaction; Drive profitability by managing labor costs, food costs, and cash, and analyze performance to set goals; Complete all required training including ServSafe certification
Responsibilities
- Lead and manage daily store operations
- Oversee team coaching and development
- Ensure brand standards and guest satisfaction
Qualifications
- ServSafe certification
- Hiring and training staff
- Profitability through labor and food cost control
Required Skills
team leadership
coaching
operations management
labor control
customer service
Keywords
manager
store manager
operations
retail F&B
customer service
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