Dispatcher
EMCOR Group
South Bend, Indiana, US
About the Role
EMCOR Group - - Responsibilities: Answering Incoming Phones; Schedule service calls and planned preventative maintenance; Update customers on status of services calls; Create/Maintain tickets using internal Dispatch Board; Maintain Weekly On -Schedule for Field Technicians
Responsibilities
- Answering incoming phones
- Schedule service calls and planned preventive maintenance
- Create/maintain tickets using internal Dispatch Board
Required Skills
dispatch
customer service
ticketing
maintenance scheduling
communication
Keywords
dispatcher
field operations
maintenance
service coordination
customer communication
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