Lead Teller
PNC
Champaign, Illinois, US
About the Role
PNC - - Responsibilities: Coach and lead tellers to deliver customer experience; Identify banking opportunities and refer to branch staff; Engage customers in lobby and position products; Educate customers on managing transactions using technology; Assist the Branch Manager in performance management and hiring
Responsibilities
- Coach and lead tellers to deliver customer experience
- Identify banking opportunities and refer to branch staff
- Engage customers in lobby and position products
Required Skills
customer experience
leadership
coaching
customer refers
branch operations
Keywords
banking
teller
leadership
customer service
referral
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