Lead Teller
KeyBank
Troy, New York, US
About the Role
KeyBank - 782 Hoosick Road - Responsibilities: Lead the teller line and coach tellers to ensure efficient, accurate processing of transactions; Manage day-to-day branch teller scheduling and staffing; Identify and resolve complex client servicing issues and refer to bankers as needed; Attend morning huddles and end-of-day debriefs to align on goals; Ensure compliance with banking regulations and internal controls
Responsibilities
- Lead the teller line and coach tellers to ensure efficient, accurate processing of transactions
- Manage day-to-day branch teller scheduling and staffing
- Identify and resolve complex client servicing issues and refer to bankers as needed
Qualifications
- Experience in banking/leadership
- Knowledge of banking regulations
- Staff management or supervision
Required Skills
leadership
teller operations
customer service
regulatory compliance
staff scheduling
Keywords
teller
leadership
banking
customer service
branch operations
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Job Overview
Date Posted
6 days ago
Location
Troy, New York, US
Job Type
Full-time
Work Mode
Onsite
Category
Finance and banking, Branch operations, Teller management
About the Company
K
KeyBank
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