Lead Shift Leader
Dunkin' Donuts
Holden, Maine, US
About the Role
Dunkin' Donuts - 1024 Main Road - Responsibilities: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.; Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the General Manager.; Support development of team members through effective cross training, deployment, and delegation of responsibilities.; Hold team members accountable for their behavior and performance, addressing concerns promptly.; Hold guests as highest priority and role model exceptional guest service.
Responsibilities
- Promote a cohesive team environment and coach members.
- Assist in recruitment, selection, and training of crew members and shift leaders.
- Support development through cross-training and delegation.
Qualifications
- Experience coaching and feedback
- Ability to recruit/train staff
- Strong communication skills
Required Skills
team leadership
coaching
training and development
customer service
communication
Interested in this role?
Apply now and take the next step in your career.