Lead Housekeeping / Setup Worker | Full-time | Greater Richmond Convention Center

Under general direction from the Housekeeping/Setup Manager, the Lead Housekeeping/Setup Workers leads the Housekeeping/Setup Workers with the completion of various custodial, housekeeping, and even setup activities.

This role pays an hourly rate of $19.00-$24.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until June 5, 2026.

• Lead housekeeping/setup personnel; provide or coordinate staff training and safety programs; work with housekeeping/setup workers to correct deficiencies; recommend discipline and termination actions.
• Lead and work along with staff in the set-up and tear down of facility equipment (i.e. chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, field covers, tarps, etc.) for all events; ensure compliance with event work orders and relevant Building Code, Fire Code and ADA regulations.
• Lead and work along with staff in the various custodial and housekeeping functions for the facility; sweep, mop, scrub & wax floors; wash walls and clean windows; polish stainless steel and clean counter tops; clean restrooms and replenish supplies; remove stains, clean and extract carpets; dust, polish, arrange and move furniture and equipment; remove rubbish and waste.
• Perform various facility maintenance tasks as assigned.
• Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required.
• Periodically conduct inventory of all equipment as assigned.
• Report defective equipment, facility damage, areas of the facility requiring cleaning and incorrect or improper set-ups to supervisors in a timely manner.
• Maintain storage areas and equipment in designated areas in a neat and orderly manner.
• Use hand tools or small powered equipment applicable to the work being performed.
• Perform other duties as required.

• Minimum of one (1) year of experience in housekeeping or event setup in a convention center, hotel, sports venue or other public assembly facility.

• Operational characteristics, services and activities of public assembly facility housekeeping and event setup operations.
• Event presentation and event production protocols including the use of tablets or laptops as needed.
• Proper use and maintenance of hand and power tools related to job functions.
• Principles of supervision and training.
• OSHA work safety and general safety regulations.
• Terminology used in entertainment and convention settings.
• Customer Service practices.
• Relevant federal, state, and local regulations.

• Work effectively in a service oriented environment subject to frequently changing priorities.
• Work under high pressure in meeting urgent deadlines.
• Identify job related challenges and make corrective recommendations to supervisor.
• Work independently in the absence of supervision.
• Receive, interpret, and delegate work order instructions while working with and alongside subordinates.
• Operate, or be trained to safely operate, a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required.
• Ability to use of Microsoft Office, Outlook, Word Processing, and Excel Spreadsheets.
• Establish and maintain effective working relationships with staff, contractors and facility usersWork a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days.

• High school diploma or equivalent GED.

• Possession of, or ability to obtain a current CPR certificate.
• Possession of, or ability to obtain a driver's license.