Junior Business Systems Analyst

Job Description Job #: Title: Junior Business Systems Analyst Location: Hybrid (4 days onsite / 1 remote) – Charlotte NC 28237 Duration: Contract through end of year with strong intent to convert to full‑time Openings: 1 Role Overview Our client’s team is seeking a Junior Business Systems Analyst to support increased volume of work tied to form assembly configuration and CRM‑related activities. This role is ideal for candidates with 1–2 years of experience (internships count as experience) who are eager to grow in a hands‑on systems role. You’ll partner closely with senior team members to take on configuration‑heavy work, helping streamline delivery while gaining exposure to enterprise systems, stakeholders, and Salesforce administration tasks. Key Responsibilities Primary Responsibilities: Intake, review, and configuration of form assembly requests (no coding required) Translate business requirements into form configurations Manage repetitive configuration tasks to free up senior BSAs for higher‑level work Ensure accuracy, consistency, and timeliness of form outputs Secondary Responsibilities (CRM / Salesforce Focus): Case management and support Managing user permissions Configuring fields, page layouts, and record types Supporting day‑to‑day CRM administrative tasks as needed Required Qualifications 1–2 years of experience in a Business Systems Analyst or similar role OR a Bachelor’s degree with relevant internship experience Hands‑on experience with form assembly configuration (must‑have) Experience working within a CRM environment Strong attention to detail and ability to follow structured processes Excellent communication skills and ability to collaborate with technical and non‑technical teams Comfortable working in a hybrid, fast‑paced enterprise environment Preferred / Nice‑to‑Have Skills Experience with Salesforce (Admin‑level exposure is a plus) Familiarity with CRM concepts such as workflows, permissions, and layouts Exposure to telecom, enterprise services, or operations‑heavy teams Interest in growing into a more advanced BSA or systems role over time Interview Process Round 1: Webex interview with hiring manager and team member focused on form assembly skills Round 2: Short (15‑minute) virtual discussion with the director Final Round: Onsite interview with the manager and broader team Interviews will assess form assembly aptitude, CRM knowledge, and team fit Why Join? High visibility, skill‑building role with real ownership early on Strong chance for full‑time conversion Opportunity to develop deep expertise in form systems and Salesforce Supportive team environment with mentorship from senior professionals Apex Benefits Overview Medical, dental, vision, life, disability, and other insurance plans offering optional financial protection ESPP (employee stock purchase program) and 401(k) program with company match after 12 months Health Savings Account (HSA) on HDHP plan SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions Corporate discount savings program On‑demand training and certification prep, with a library of technical and leadership courses after 6+ months of tenure Legal / EEO Statement Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require accommodation to use our website for a search or application, please contact the Benefits Department at [emailprotected] or . (Do not submit resumes or solicit consultants to this email address). #J-18808-Ljbffr