It Help Desk
Randstad
Orlando, Florida, US
About the Role
Randstad - - Responsibilities: Be the first point of contact for internal users and provide timely and effective technical support; Answer, monitor, and prioritize incoming technical support requests; Resolve IT incidents to maintain smooth operation; Collaborate with IT staff to ensure timely issue resolution; Deliver customer-focused service through the service desk
Responsibilities
- Be the first point of contact for internal users
- Monitor and prioritize incoming requests
- Resolve IT incidents and ensure timely resolution
Qualifications
- Experience in IT support
- Strong communication skills
- Ability to troubleshoot and diagnose technical issues
Required Skills
IT support
Help desk
customer service
troubleshooting
technical issues
Keywords
IT help desk
service desk
tech support
internal users
incident management
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