Interim Support Lead Part Time
Five Below
Concord, North Carolina, US
About the Role
Five Below - 8111 Concord Mills Boulevard - Responsibilities: Oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.; Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.; Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.; Trains the crew on the BEST customer service experience; ensuring that each guest has a fast, friendly check out experience.; Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
Responsibilities
- Oversee daily activities of store associates
- Act as Manager on Duty and oversee store operations
Required Skills
customer service
staff management
operational oversight
merchandising
sales optimization
Keywords
retail
store management
customer service
team leadership
operations
Interested in this role?
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