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Interim Support Lead Part Time

Five Below Concord, North Carolina, US

About the Role

Five Below - 8111 Concord Mills Boulevard - Responsibilities: Oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.; Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.; Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.; Trains the crew on the BEST customer service experience; ensuring that each guest has a fast, friendly check out experience.; Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.

Responsibilities

  • Oversee daily activities of store associates
  • Act as Manager on Duty and oversee store operations

Required Skills

customer service staff management operational oversight merchandising sales optimization

Keywords

retail store management customer service team leadership operations

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