Intake Medical Assistant (59047)

Admin Office - Phoenix, AZ 85013

Position Type Full Time

Essential Responsibilities:

Duties include, but are not limited to:

• Completes the admission paperwork with patient and provider, including the Financial Attestation Form.
• Calls the Respite HUC to coordinate admission and call Nurse Manager if the patient requires specific Medication, DME or IV antibiotics
• Answers all call to the Intake Phone
• Attends both the a.m. and p.m. daily Intake Review meeting
• Acts as backup for the Intake Coordinator for Referrals
• Helps with scanning at either Respite facility
• Schedules outpatient post discharge appointments for patients who do not meet admission criteria.
• Distributes marketing flyers to facilities with downtime.
• If all Intake duties are complete, will redeploy to other facilities
• Collaborates with the Provider/Nurse throughout each shift to determine work assignments and priorities, as well as communicating the status of delegated task completion and outcome of patient data findings
• Maintains timely, ongoing verbal communication in order to assure good care of patients and the effective running of the clinic
• Responsible for collecting, collating and entering required data and information into the applicable database or format in an accurate and timely manner
• Treats each patient in a manner that preserves and supports patient confidentiality, patient rights, and patient dignity
• Assures a clean, orderly, and functional work environment
• Assists with copying, faxing and filing as needed
• Phone coverage and triage of calls when necessary
• Ability and willingness to perform medical assistant duties at other CTC clinic sites
• Performs other duties as required

Qualifications:

Basic Knowledge/Skills:

• Basic knowledge of medical terminology
• Completion of an approved Medical Assistant training course
• Able to obtain vital signs accurately
• Ability to use personal computer for recording patient data /history
• Proficient in reading and writing skills in English
• Excellent communication and customer service skills

Ability to work in a fast-paced, challenging environment

Demonstrated interest in working with an underserved population

Experience:

• 1 years of MA experience.
• High school diploma or GED (preferred but not required)
• Experience in a medical environment highly desirable
• Bi-lingual communicative skills preferred
• CPR/BLS certification
• Requires a current Arizona state driver's license