Installer Service Specialist
O'Reilly Automotive
Heath, Ohio, US
About the Role
O'Reilly Automotive - - Responsibilities: Work with installers/professional customers to develop sales relationships.; Take customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure orders are timely.; Ensure delivery vehicles are serviced and maintained according to company standards.; Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.; Assist on front counter as needed and on the retail counter as needed.
Responsibilities
- Develop sales relationships with professional customers
- Coordinate order processing and delivery routing
- Maintain delivery vehicles
Qualifications
- customer orders
- warranty parts billing
- installation/parts knowledge
Required Skills
sales engagement
order processing
parts lookup
delivery routing
customer service
Keywords
installer
service
sales
parts
delivery
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