Inside Counter Sales
Builders FirstSource
Wasilla, Alaska, US
About the Role
Builders FirstSource - 1700 West Parks Highway - Responsibilities: Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.; Enters orders into system and schedules delivery of products.; Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).; Assists with store housekeeping, signage, stocking, inventory control, and other related activities.; Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
Responsibilities
- Enter orders and schedule deliveries
- Provide customer service and product guidance
- Process quotes and basic estimates
Qualifications
- customer service
- product knowledge
- basic math/quoting
Required Skills
customer service
product knowledge
order entry
quotes
inventory awareness
Keywords
Inside Sales
Counter Sales
Retail
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