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Inside Applications Engineer

The Richmond Group Allentown, Pennsylvania, US

About the Role

Allentown / Lehigh Valley / Bethlehem, PA Area

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

Up to $100K + Bonus | Low Travel (~25%)

Why This Role Stands Out

This isn’t just another applications role — it’s an opportunity to join a privately held U.S.-based OEM that designs and manufactures highly customized processing equipment used across 77+ industries.

While many manufacturers are battling global supply chain and tariff challenges, this company’s domestic production footprint gives them a major competitive edge — and strong, consistent demand.

If you're looking for a stable, growth-oriented company with long-tenured employees, excellent training, and a true “finish your career here” culture, this is it.

The Role

This is a hybrid Applications Engineer / Customer Success position where you’ll act as the technical backbone of the sales process — and a trusted advisor to customers after the sale.

You’ll partner closely with outside sales to:

  • Evaluate incoming opportunities and develop winning technical approaches
  • Create estimates, proposals, and customized solutions
  • Support customers through the sales cycle and beyond

This role is ideal for someone who enjoys both problem-solving AND relationship-building — someone equally comfortable reviewing specs and talking through solutions with customers.

Key Responsibilities

  • Collaborate with outside sales on lead qualification and solution strategy
  • Develop quotes, estimates, and technical proposals
  • Serve as a primary technical contact for customers pre- and post-sale
  • Conduct product/sample testing with customers (onsite & internal)
  • Troubleshoot issues and ensure customer satisfaction and long-term success
  • Identify opportunities for upselling and expanded solutions

What They’re Looking For

  • Strong mechanical aptitude (processing or capital equipment experience preferred)
  • Engineering degree OR equivalent hands-on experience in applications, service, or technical sales support
  • Ability to communicate clearly with customers — not just technically strong, but personable (“gift of gab” matters here)
  • Experience working with custom or engineered-to-order equipment is a big plus
  • Comfortable working in a collaborative, team-based sales environment

Compensation & Lifestyle

  • Base salary up to $100K + bonus
  • Hybrid schedule (office + work from home flexibility)
  • Low travel (~25%) – a great fit for someone looking xywuqvp to step back from heavy travel
  • Opportunity to work across a highly diverse customer base (77+ industries)

Who This is Perfect For

  • An Applications Engineer who wants more customer interaction
  • A Field Service Engineer or Project Engineer looking to reduce travel
  • A Technical Sales Support professional who enjoys being hands-on with solutions
  • Someone earlier-to-mid career who values stability, training, and long-term growth

Why Join

  • Privately held, financially stable OEM
  • Strong internal culture with long employee tenure
  • Growth-driven opening — not backfill
  • Diverse industries = recession-resistant business model
  • A role that blends engineering, sales, and customer success

Responsibilities

  • Evaluate opportunities and develop technical approaches
  • Create estimates, proposals, and customized solutions
  • Support customers through the sales cycle and beyond

Qualifications

  • BS degree in engineering or related field
  • 3+ years in applications/technical sales support
  • Experience with custom or engineered-to-order equipment

Required Skills

technical sales support customer-facing communication solutions-oriented problem solving proposal development engineering knowledge

Keywords

Applications Engineer sales support customer success engineering sales hybrid

Interested in this role?

Apply now and take the next step in your career.

Apply Now