Infrastructure Services Engineer
The Planet Group
Watertown, Massachusetts, US
About the Role
We’re Hiring: Infrastructure Services Engineer
We’re looking for an experienced Infrastructure Services Engineer to join a fast-paced and collaborative IT team. The ideal candidate brings strong network engineering expertise, hands-on infrastructure experience, and a passion for solving complex technical challenges.
Key Responsibilities:
- Maintain and support enterprise infrastructure environments, including servers, virtualization platforms, and network equipment
- Administer and optimize network performance, security, and reliability across enterprise systems
- Monitor and respond to system/network alerts, including participation in an on-call rotation
- Troubleshoot and resolve complex infrastructure and networking issues in collaboration with cross-functional teams
- Implement and manage firewall policies, load balancing, and network segmentation strategies
- Automate operational tasks using PowerShell, Python, and Ansible
- Perform root cause analysis and drive long-term system stability improvements
- Document configurations, procedures, and troubleshooting processes for knowledge sharing and operational consistency
What We’re Looking For:
- 5+ years of hands-on experience in network engineering and enterprise infrastructure operations
- Strong understanding of Layer 2/Layer 3 networking, VLANs, VPNs, routing protocols, and network security best practices
- Experience with Cisco networking equipment, Palo Alto firewalls, and Meraki wireless technologies
- Proven ability to troubleshoot VoIP and video conferencing issues at the network level
- Experience working with ISP providers, connectivity troubleshooting, and service management
- Familiarity with Windows/Linux server environments, VMware virtualization, and cloud platforms such as AWS and Azure
- Scripting and automation experience with PowerShell, Python, or Ansible
- Strong analytical, communication, and collaboration skills
Preferred Certifications:
CCNP, CCDP, PCNSA, PCNSE, VCP, or similar industry certifications are highly valued.
Responsibilities
- Maintain and support enterprise infrastructure environments
- Monitor and respond to system/network alerts
- Troubleshoot and resolve complex infrastructure issues
Qualifications
- 5+ years of hands-on network engineering experience
- Strong understanding of Layer 2/Layer 3 networking
- Experience with Cisco, Palo Alto, Meraki
Required Skills
network engineering
enterprise infrastructure
firewall management
load balancing
automation
Keywords
Infrastructure
Network
Cloud
Automation
Security
Interested in this role?
Apply now and take the next step in your career.
