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Infrastructure Services Engineer

The Planet Group Watertown, Massachusetts, US

About the Role

We’re Hiring: Infrastructure Services Engineer

We’re looking for an experienced Infrastructure Services Engineer to join a fast-paced and collaborative IT team. The ideal candidate brings strong network engineering expertise, hands-on infrastructure experience, and a passion for solving complex technical challenges.

Key Responsibilities:

  • Maintain and support enterprise infrastructure environments, including servers, virtualization platforms, and network equipment
  • Administer and optimize network performance, security, and reliability across enterprise systems
  • Monitor and respond to system/network alerts, including participation in an on-call rotation
  • Troubleshoot and resolve complex infrastructure and networking issues in collaboration with cross-functional teams
  • Implement and manage firewall policies, load balancing, and network segmentation strategies
  • Automate operational tasks using PowerShell, Python, and Ansible
  • Perform root cause analysis and drive long-term system stability improvements
  • Document configurations, procedures, and troubleshooting processes for knowledge sharing and operational consistency

What We’re Looking For:

  • 5+ years of hands-on experience in network engineering and enterprise infrastructure operations
  • Strong understanding of Layer 2/Layer 3 networking, VLANs, VPNs, routing protocols, and network security best practices
  • Experience with Cisco networking equipment, Palo Alto firewalls, and Meraki wireless technologies
  • Proven ability to troubleshoot VoIP and video conferencing issues at the network level
  • Experience working with ISP providers, connectivity troubleshooting, and service management
  • Familiarity with Windows/Linux server environments, VMware virtualization, and cloud platforms such as AWS and Azure
  • Scripting and automation experience with PowerShell, Python, or Ansible
  • Strong analytical, communication, and collaboration skills

Preferred Certifications:

CCNP, CCDP, PCNSA, PCNSE, VCP, or similar industry certifications are highly valued.

Responsibilities

  • Maintain and support enterprise infrastructure environments
  • Monitor and respond to system/network alerts
  • Troubleshoot and resolve complex infrastructure issues

Qualifications

  • 5+ years of hands-on network engineering experience
  • Strong understanding of Layer 2/Layer 3 networking
  • Experience with Cisco, Palo Alto, Meraki

Required Skills

network engineering enterprise infrastructure firewall management load balancing automation

Keywords

Infrastructure Network Cloud Automation Security

Interested in this role?

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