Saas Technical Support Specialist Tier 1
Virtuous
Phoenix, Arizona, US
About the Role
A leading nonprofit software provider is looking for a Technical Support Specialist. This role involves responding to customer inquiries, troubleshooting issues, and maintaining high customer satisfaction in a hybrid environment. Ideal candidates will have 2+ years of B2B SaaS Technical Support experience, strong communication, and organizational skills. Applicants should be based in Phoenix, AZ. Competitive benefits include unlimited PTO and 401(k) matching. #J-18808-Ljbffr
Responsibilities
- Respond to customer inquiries
- Troubleshoot issues
- Maintain high customer satisfaction
Qualifications
- 2+ years B2B SaaS technical support experience
- Strong communication and organizational skills
- Based in Phoenix, AZ
Benefits
Unlimited PTO
401(k) matching
Required Skills
SaaS
Technical support
B2B
Customer service
Troubleshooting
Keywords
SaaS
Technical Support
Tier 1
Phoenix
Hybrid
Interested in this role?
Apply now and take the next step in your career.