Hybrid Network Operations & Customer Success Lead
RF Connect
Farmington Hills, Michigan, US
About the Role
A telecommunications firm located in Farmington Hills, MI is seeking a Network Operations & Customer Success Manager to oversee network performance and ensure customer satisfaction. The ideal candidate will have 5–7+ years of experience in IT or telecommunications, combining strong technical skills with a customer-centric approach. Responsibilities include managing day-to-day operations, leading service delivery teams, and acting as a key technical partner for enterprise clients. The position offers a full-time role with a hybrid work schedule. #J-18808-Ljbffr
Responsibilities
- Manage day-to-day network operations
- Lead service delivery teams
- Act as technical partner for enterprise clients
Qualifications
- 5-7+ years in IT or telecommunications
Required Skills
network operations
customer success
service delivery
enterprise client management
technical partnership
Keywords
Hybrid
Network
Operations
Customer Success
Lead
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