Hybrid It Service Desk Technician I: Tier I Support
Extra Space
Buffalo, New York, US
About the Role
A leading self-storage company in Buffalo, NY is seeking a Technician I to provide Tier I service desk support. This hybrid role requires presence in the office two days a week. The Technician I will resolve Service Desk tickets, assist customers with technical issues, and maintain systems and software. Candidates should have a high school diploma and basic technical experience, with customer service skills essential for the role. Join us to contribute to our collaborative environment and ensure top-notch service delivery. #J-18808-Ljbffr
Qualifications
- high school diploma
- basic technical experience
- customer service skills
Required Skills
service desk
tier I support
ticket resolution
systems and software maintenance
customer assistance
Keywords
it service desk
hybrid
tier I support
ticketing
helpdesk
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