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Hybrid It Service Desk Technician I: Tier I Support

Extra Space Buffalo, New York, US

About the Role

A leading self-storage company in Buffalo, NY is seeking a Technician I to provide Tier I service desk support. This hybrid role requires presence in the office two days a week. The Technician I will resolve Service Desk tickets, assist customers with technical issues, and maintain systems and software. Candidates should have a high school diploma and basic technical experience, with customer service skills essential for the role. Join us to contribute to our collaborative environment and ensure top-notch service delivery. #J-18808-Ljbffr

Qualifications

  • high school diploma
  • basic technical experience
  • customer service skills

Required Skills

service desk tier I support ticket resolution systems and software maintenance customer assistance

Keywords

it service desk hybrid tier I support ticketing helpdesk

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