Operations Manager
Talbots
Montgomery, Alabama, US
About the Role
Talbots - [Assistant Store Manager] As a Retail Associate at Talbots, you'll: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally; Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships; Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc; Partner with the Manager to lead the team with ownership as it relates to all areas of operations; Plan, execute and lead floor sets, window displays, interior marketing, recalls, markdowns etc; Educate, train, and reinforce brand standards as well as company policies and procedures; Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business; Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved; Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws; Develop and maintain positive working relationships that support a productive work environment...Hiring Immediately >>
Responsibilities
- Lead store operations and floor set planning
- Coach and enforce brand standards and policies
- Collaborate with Manager to optimize scheduling and tasks
Qualifications
- Retail management experience
- Strong customer service and relationship skills
- Knowledge of sales and operational standards
Required Skills
Hospitality-focused customer service
Team leadership
Visual merchandising
Scheduling
Policy compliance
Keywords
operations
retail management
store leadership
employee training
compliance
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