Housekeeping Associate

Job Category: Housekeeping

Rate: $17.00 USD per hour

Location: Marriott Minneapolis West | CSM Lodging Services, St Louis Park, MN 55426, USA

This position is responsible for cleaning guestrooms according to company standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction.

Responsibilities include:

• Cleaning and ensuring the necessary amenities and supplies are in guest rooms
• Ensuring cart, linen, rooms, and equipment are clean and in working order
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assisting and responding to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Working as a team player and actively contributing to the efforts of other departments as necessary
• Understanding and following the company guest service recovery program
• Understanding and following company lost and found procedures
• Ensuring a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Inspecting rooms for maintenance needs and reporting any maintenance service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Following all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Producing required volume of work by planning, organizing and prioritizing work duties
• Adhering to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
• Attending all required department and hotel meetings
• Responsible for the proper use of all equipment and supplies

Education: High school diploma or GED preferred

Experience/Knowledge/Skills/Abilities:

• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email .

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.