Housekeeper - Courtyard by Marriott, Santa Cruz

Santa Cruz Hotel LP - Santa Cruz, CA 95060

Position Type Full-Time/Part-Time Job Shift Any

Job Summary:

• To maintain a clean and appealing guest room according to policy standards. To aid Head Housekeeper/Facilities Manager with any tasks which may need help.

Duties and Responsibilities:

• Change bed linen daily.
• Vacuum carpeting.
• Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
• Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc).
• Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
• Make sure that the standard room set-up is complied with.
• Report immediately all damage found in a room.
• Report immediately all missing items in room.
• Report immediately personal guest items found in vacant rooms. Turn in immediately all \"lost and found\" items to Head Housekeeper/Facilities Manager.
• Notify Head Housekeeper/Facilities Manager of all rollaway or cribs in rooms for pick-up and storage.
• Take responsibility for pass key and make sure it is turned in daily.
• Report immediately to the Head Housekeeper/Facilities Manager:
  • No luggage
  • No service needed.
  • Sleep outs.
  • Extra guests.
  • Anything unusual.
• Shut off all lights, TVs and air conditioners when leaving room.
• Assist housekeeper in any additional cleaning chores she may assign.
• Maintains and stocks housekeeping carts.
• Carry trash to dumpsters as required.
• Log all maintenance related issues on housekeeping sheet while going through EACH room.
• Deep clean rooms with head housekeeper and maintenance.
• Assist head housekeeper any work related issues.
• Follow all procedures as dictated by hotel franchise.
• Adheres to all training requirements as dictated by management and hotel franchise.