Hotel Guest Service Rep
Kinseth Hospitality Companies
Madison, Wisconsin, US
About the Role
Kinseth Hospitality Companies - - Responsibilities: Greet, register, and assist guests with room reservations and wake-up calls in a warm, efficient manner; Ensure guest safety and privacy following security procedures; Record and communicate guest requests and issues to appropriate departments; Process check-ins/outs and handle payments and deposits according to cash handling procedures; Maintain cleanliness and organization of the lobby and front desk area
Responsibilities
- Greet guests and assist with reservations
- Process check-ins/outs and payments
- Maintain lobby and front desk area cleanliness
Qualifications
- Experience in hospitality/front desk preferred
- Strong communication/customer service
- Ability to handle payments and cash procedures
Required Skills
customer service
problem solving
cash handling
communication
multitasking
Keywords
hotel
front desk
guest service
reservation
cash handling
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Job Overview
Date Posted
6 days ago
Location
Madison, Wisconsin, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 2 years
Category
Hospitality, Guest services, Front desk support
About the Company
K
Kinseth Hospitality Companies
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