Hostess (host) - Urgently Hiring
Applebee's - West Delray
Delray Beach, Florida, US
About the Role
As the Host/Hostess, you are the first impression at Applebee's - West Delray and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and community are critically important, but your positive attitude will allow you to shine. This position is full time or part time. Host/Hostess Responsibilities: -Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner -Escort the guests to their table -Communicate guest concerns to the manager, as appropriate -Manages competing demands with patience and grace -Ensures the guests are acknowledged when leaving the establishment -Answers the telephone within two rings and using proper telephone etiquette -Accepts and organizes reservations, and prioritizes reservations to accommodate guests -Manages the wait list -Prepares seating assignments prior to service -Helps fellow team members when appropriate -Upholds the company's processes and procedures -Organizes, stocks, and cleans the front area -Completes any beginning or closing shift duties We look forward to receiving you application for our full time or part time Host/Hostess position at Applebee's - West Delray in Delray Beach, FL. Apply now!
Responsibilities
- Greet guests and seat them
- Manage reservations and waitlist
- Answer phones and take reservations
Qualifications
- Prior hospitality or host/hostess experience preferred
- Excellent communication skills
- Ability to multitask and work in a fast-paced environment
Required Skills
Communication
Customer service
organization
multitasking
teamwork
Keywords
host
hostess
customer service
restaurant
reservations
Interested in this role?
Apply now and take the next step in your career.
