Host/hostess
The Cheesecake Factory
Gilbert, Arizona, US
About the Role
The Cheesecake Factory - - Responsibilities: Greet guests and warmly welcome to the restaurant upon arrival; Make all of our guests feel comfortable and let them know you are there to personally take care of them; Know regular guests by name; know their preferences and needs; When on a wait, record guests name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available; Seat guests based on their preferences while also balancing customer flow
Responsibilities
- Greet guests and warmly welcome to the restaurant
- Seat guests based on their preferences while balancing customer flow
- Record guests name and party size and provide wait time
Qualifications
- High school diploma or equivalent (implied by role)
- customer service experience preferred
- ability to communicate clearly
Benefits
Employee meal discount (if applicable)
career growth opportunities
Required Skills
customer service
communication
problem solving
multitasking
teamwork
Keywords
host
hostess
customer service
restaurant
guest experience
Interested in this role?
Apply now and take the next step in your career.