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Hospital Security Officer Trainee

University of Iowa Iowa City, Iowa, US

About the Role

Hospital Security Officer Trainee

The University of Iowa Health Care department of Safety and Security is seeking a Hospital Security Officer Trainee to perform duties needed to maintain a safe and secure environment for patients, visitors, and staff in the buildings and grounds of the University of Iowa Health Care. Provide exceptional customer service while security screening patients, visitors, and staff as they enter the hospital. Provide surveillance of various patient units. Respond to and resolve emergencies such as security alarms and patient/visitor/staff assists. Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems. Provide effective oral and written communication. Perform security checks and monitor special assignments. Report and follow-up on all safety and fire hazards. Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement. Perform safekeeping procedures. Assist with information to patients/visitors/staff. Escort to parking ramps and outlying areas. Ability to walk and climb stairs. Ability to lift and carry 50 pounds. Ability to work outside in extreme weather conditions. Ability to see and hear accurately in both day and nighttime conditions.

University of Iowa Health Carerecognized as one of the best hospitals in the United Statesis Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

Percent of Time: 100% Schedule: 1st and 2nd Shift Starting Salary: Minimum $17.91/hour, + shift differential for 2nd and potential overtime This position is performed fully on campus. Benefits Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

Qualifications Minimum Eligibility Requirements One year of experience in safety/fire safety/security or law enforcement Valid driver's license and the ability to meet fleet safety standards is required Desirable Requirements Two years of customer service experience Proficiency in Microsoft Office computer software applications (i.e. Word, PowerPoint, Excel, etc) Exceptional written and verbal communication skills Application Process: Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization. With additional questions, please reach out to

Responsibilities

  • Monitor security operations and assist with emergencies
  • Respond to alarms and security incidents
  • Escort and assist patients/visitors/staff

Qualifications

  • One year of safety/security experience or law enforcement
  • Valid driver's license
  • Microsoft Office proficiency

Required Skills

customer service security screening surveillance communication report writing

Keywords

security hospital surveillance emergency response customer service

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