Guest Services Representative

Dreamscape Hospitality - - Responsibilities: Greet guests upon arrival, check them in, and provide information about the hotels services and amenities.; Handle guest check-outs, ensuring accurate billing and payment processing.; Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.; Make, modify, and cancel guest reservations as needed.; Provide concierge services, such as recommending local attractions, restaurants, and activities.