Guest Service Representative
Nothing Bundt Cakes
Dothan, Alabama, US
About the Role
Nothing Bundt Cakes - JobID: [Retail Associate / Team Member] As a Guest Service Representative at Nothing Bundt Cakes, you'll: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs; Follow NbC Sweet Steps of Service to create a superior guest experience; Maintain strong product knowledge to educate guests on cake distinction, size, and flavor profile options, etc; Suggest additional merchandise, including balloons, candles, and cards, to complete a unique Immediately >>
Required Skills
customer service
sales
product knowledge
communication
upselling
Keywords
guest service
retail
cashier
food retail
customer experience
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