Guest Service Agent
HHM Hotels
Campbell, California, US
About the Role
HHM Hotels - - Responsibilities: Greet guests and register and assign rooms; Establish methods of payment and verify credit; Make and confirm reservations; Compute bills, collect payments, and make change for guests; Balance accounts and conduct audits
Responsibilities
- Greet guests and register and assign rooms
- Establish methods of payment and verify credit
- Make and confirm reservations
Qualifications
- Experience in hotel front desk operations
- Knowledge of payment processing
- Excellent customer service skills
Required Skills
Front desk operations
Reservations management
Payment processing
Customer service
Billing and auditing
Keywords
guest service
hotel front desk
reservation system
billing
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