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Guest Room Attendant

Rivers Casino Schenectady, New York, US

About the Role

Guest Room Attendant

Position Summary: To clean and stock guest rooms to ensure high standards of cleanliness.

Job Title: Guest Room Attendant

Department: Hotel

Reports To: Supervisor Housekeeping

FLSA Designation: Non-Exempt

License Type: Non-Gaming

Target Pay: Start - $24.39 One Year - $27.10

Essential Job Functions:

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents
  • Adhere to cleaning procedures and instructions for use of cleaning agents
  • Strip and make beds, changing bed linens
  • Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
  • Push and pull vacuum throughout entire room and empty trash
  • Replenish amenities, linens, and supplies in guest room
  • Sign for room keys, retrieve, push to assigned rooms and restock heavy cart
  • Visually inspect room for cleanliness and appearance and signify completion for room
  • Comply with attendance rules and be available to work on a regular basis
  • Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns
  • Answer immediately to requests from guests
  • Load cart with supplies such as linens and amenities
  • Enter guest rooms by adhering to proper procedures and ensure they are vacant
  • Provide immediate report of any safety hazards, injuries, maintenance problems, or accidents to the supervisor
  • Provide a check of all lights, television and clocks for good working condition
  • Perform any other job-related duties as assigned

Qualifications:

  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Always maintain a professional appearance and manner
  • Can communicate well with guests
  • Must be willing to \"pitch-in\" and help co-workers with their job duties and be a team player

Working Conditions:

  • Knowledge of chemical cleaning agents and operation of various cleaning equipment
  • Ability to push and/or pull equipment weighing up to 100 lbs
  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
  • Frequent walking, bending, and stooping

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Required Skills

cleaning stocking room maintenance hospitality

Keywords

guest service housekeeping hotel

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