Guest Relations Staff
Northgate Resorts
Breaux Bridge, Louisiana, US
About the Role
Northgate Resorts - - Responsibilities: Greet and assist guests during check-in and escort to lodging or site; Provide guest interactions and upsell ancillary items; Explain service options and accommodate guest needs; Enforce park rules and quiet hours; Escalate issues to appropriate departments and submit work orders
Responsibilities
- Greet and assist guests during check-in and escort to lodging or site
- Explain service options and accommodate guest needs
- Escalate issues to appropriate departments and submit work orders
Required Skills
customer service
upselling
problem solving
communication
organization
Keywords
guest relations
hospitality
front desk
customer service
upselling
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