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Guest Experience Specialist

Marriott Hotels Larkspur, California, US

About the Role

Marriott Hotels - - Responsibilities: Guide guests through their entire stay with a guest-first mindset; Address guest requests and process operational needs; Complete reports and contribute to delivering quality meals; Share highlights of the local area with guests; Maintain professional appearance and adhere to policies

Responsibilities

  • Guide guests through their stay
  • Address guest requests and operational needs
  • Maintain professional appearance and adhere to policies

Required Skills

guest service communication problem-solving hospitality policy adherence

Keywords

guest experience hospitality customer service front desk hotel operations

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