Guest Experience Lead
McDonald's
Northfield, Northfield, US
About the Role
McDonald's - 11033 Whitmore Lake Road - Responsibilities: Lead the guest experience and ensure guests are enjoying themselves; Handle guest concerns and provide resolution to their satisfaction; Work with team to maintain a welcoming, clean restaurant environment; Provide expert insight into promotions and McDonalds app features; Communicate effectively to anticipate customer needs
Responsibilities
- Lead guest experience
- Handle guest concerns
- Maintain welcoming environment
Qualifications
- Minimum 1 year experience in hospitality or customer service preferred
Benefits
Employee meal discounts
Required Skills
customer service
communication
teamwork
problem solving
hospitality
Keywords
guest experience
customer service
hospitality
restaurant
McDonald's
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