Guest Experience Lead
McDonald's
Milwaukee, Wisconsin, US
About the Role
McDonald's - - Responsibilities: Lead the guest experience: check in with guests and ensure they are enjoying themselves; Handle guest concerns and provide resolution to their satisfaction; Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment; Offer expert insight into promotions and benefits of utilizing the McDonalds App, Mobile Order & Pay features; Communicate effectively and anticipate customer needs
Responsibilities
- Lead guest experience and resolve concerns
- Maintain welcoming environment with team
- Promote promotions and app features
Qualifications
- Experience in guest service
- Communication skills
- Team collaboration
Required Skills
customer service
problem solving
communication
teamwork
promotional knowledge
Keywords
guest experience
retail
restaurant
Interested in this role?
Apply now and take the next step in your career.