Guest Experience Lead
McDonald's
Wyoming, Michigan, US
About the Role
McDonald's - 1221 28th Street Southwest - Responsibilities: Lead the experience: Check in with guests and make sure they are enjoying themselves; Be the solution: Handle guest concerns and provide resolve to their satisfaction; Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment; Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonalds App, Mobile Order & Pay features
Responsibilities
- Lead guest experience
- Resolve guest concerns
- Collaborate with team to maintain welcoming environment
Qualifications
- Hospitality experience
- Customer service
- Problem solving
Required Skills
Guest service
Communication
Conflict resolution
POS awareness
Keywords
guest experience
restaurant service
customer support
teamwork
promotions
Interested in this role?
Apply now and take the next step in your career.