Guest Experience Lead
McDonald's
Germantown, Wisconsin, US
About the Role
McDonald's - - Responsibilities: Lead the guest experience by checking in with guests and ensuring they are enjoying themselves; Handle guest concerns and provide resolution to their satisfaction; Work with your team to maintain a welcoming, friendly, and clean restaurant environment; Offer expert insight into promotions and benefits of McDonalds App and Mobile Order & Pay features; Communicate effectively and anticipate customer needs
Responsibilities
- Lead guest experience
- Resolve guest concerns
- Maintain welcoming environment
Qualifications
- customer service
- communication
- problem-solving
Required Skills
guest service
customer satisfaction
team collaboration
promotions knowledge
mobile order experience
Interested in this role?
Apply now and take the next step in your career.