Guest Experience Lead
McDonald's
Everett, Washington, US
About the Role
McDonald's - 7920 Evergreen Way - Responsibilities: Lead the experience: Check in with guests and make sure they are enjoying themselves; Be the solution: Handle guest concerns and provide resolve to their satisfaction; Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment; Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonalds App, Mobile Order & Pay features
Responsibilities
- Lead the guest experience and ensure satisfaction
- Collaborate with team to maintain a welcoming environment
- Promote promotions and app features to guests
Required Skills
customer service
problem solving
communication
teamwork
promotions knowledge
Keywords
guest experience
customer service
restaurant
Interested in this role?
Apply now and take the next step in your career.