Guest Experience Lead
McDonald's
Dayton, Ohio, US
About the Role
McDonald's - 1991 Harshman Road - Responsibilities: Lead the guest experience and ensure guests are enjoying themselves; Handle guest concerns and provide resolution; Collaborate with team to maintain a welcoming, clean restaurant environment; Promote McDonalds App, Mobile Order & Pay features and promotions to guests; Support training and development of fellow team members
Responsibilities
- Lead guest experience
- Resolve guest concerns
- Collaborate to maintain welcoming environment
Qualifications
- Experience in hospitality or retail environment
- Strong communication skills
- Ability to train others
Required Skills
customer service
team collaboration
problem solving
training
promotions understanding
Keywords
guest experience
restaurant operations
customer service
team leadership
hospitality
Interested in this role?
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