Guest Experience Lead (gel)
McDonald's
Waukee, Iowa, US
About the Role
McDonald's - - Responsibilities: Greet guests and communicate with them while ordering; Offer help with using the ordering kiosks; Assist guests needing extra hands; Check with guests to ensure satisfaction and address needs; Communicate feedback and recommendations to the restaurant team
Responsibilities
- Greet guests and assist with ordering
- Support guests with kiosks and extra-hand needs
- Ensure guest satisfaction and communicate feedback
Required Skills
customer service
communication
problem solving
ability to work with kiosks
Keywords
guest experience
restaurant operations
customer service
kiosk
team coordination
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