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Guest Experience Lead (gel)

McDonald's Ramona, California, US

About the Role

McDonald's - 1550 Main Street - Responsibilities: Greeting guests and communicating with them while ordering; Offering help with using the ordering kiosks; Offering assistance to those in need of some extra hands; Checking with them once they have their food to make sure theyre satisfied; Handling any concerns

Responsibilities

  • Greet guests and assist with ordering
  • Assist guests with kiosks and needs
  • Ensure guest satisfaction and address concerns

Qualifications

  • Experience in customer service
  • Communication skills
  • Ability to assist guests with technology

Required Skills

customer service communication problem-solving tech-assisted ordering teamwork

Keywords

hospitality guest experience retail McDonald’s customer service

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